Shipping & Returns

Shipping

We charge a flat rate of $15.00 per order for shipping and handling Australia-wide, excluding bulky items.

Our Supplier ships all items directly from their warehouse on our behalf. This is why our products are available at such affordable prices.

Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. However, we will offer you a refund or store credit for any item that is unexpectedly delayed.

Returns

If you’re not 100% satisfied with the items you purchased, we offer a store credit or exchange of the full purchase price for most items. Please Review our Returns Policy.

We reserve the right to refuse returned items if the items do not comply with our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately, without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.